i-doit PRO is unlocked with a license.

The licenses for your company are available at the customer portal. Access is given to the person who is stated as the primary contact person.

Name of the database

When creating a license for a single tenant, the name of the database is required. Please make sure that the name is available to you when creating the license in our customer portal

Licenses have a certain period of time during which they are valid. If the period expires a new license is required.



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Pre i-doit 1.12.2 behavior

Multiple types of licenses are available for i-doit pro:

  • The subscription license for each single tenant (including trial licenses)
    You can load a subscription license via the Admin center 
  • The subscription license for multiple tenants
    If you wish to use one subscription license for multiple tenants, you can only Activate this via the Admin center.
  • The buy license for single or multiple tenants
    The activation for both types is also carried out via the Admin center

Import Weblicense Token

The new customer portal has been in operation since March 2022. This has changed the licensing and a license server has been created.
Tokens are created via this server and replace the license file.

How to get the weblicense token and how to get the license key string?

  • The weblicense token can be found in the customer portal.
  • You can retrieve the license key string by clicking the “Offline License”-button, top right. This will open a popup with the Offline Licenses.

Which method of importing a license should I use?

  • If your server, on which i-doit is installed, has an internet connection, use activate Weblicense Token Online.
  • If your server, on which i-doit is installed, does not have an internet connection, follow the Steps 1 to 5 and go on with the Steps from Weblicense License Token Offline.

Activate Weblicense Token Online

Step 1: Go to the i-doit customer portal. To enter the admin center, click on the link in the login screen.

Step 2: Next, you need to enter the credentials you assigned for the admin center when you installed i-doit.


Step 3: Now you are logged into the Admin Center and click on the “Licenses” tab.

Step 4: Here you can import a license file or your weblicense token. For this you copy the weblicense token into the input field. 

*If a license file is still installed here, it must be deleted.

Afterwards click on the “Save & Check”-button. Now the weblicense token will be checked by the license server.

Step 5: The weblicense token has been verified by the license server and all associated licenses are displayed.

Note: The weblicense token looks as follows: 2e23aa70df492b7e7b8f321929gcfcde


Activate Weblicense Token Offline

We perform Steps 1-4 beforehand. 

Step 5: Insert Weblicense token. Click theSave-button. Do not click "Save and Check".

Step 6: Click on the "Install new license" button.

Step 7: Now you see a field into which the entire license key string must be copied.

Note: Depending on how many add-ons are included in the purchased license, there will be several license keys. You can copy them contiguously into the field.


Step 8: Now click on the “Add licence”-button.

Now the weblicense token has been verified with the license key string and all associated licenses are displayed.



Activation via the Admin-Center (License file outdated)

After logging in, the installation via the Admin center is carried out in the Licences tab. Use the button Install new licence to open the expanded dialogue and select the downloaded License file.

New log-in may be required

When a license was activated successfully and you want to work with i-doit, it may be the case that you nevertheless receive the information that no valid license is activated. You can correct the situation by logging off and then logging in again with the current user. Afterwards, this note should not reappear.

Automatic license distribution

Please note that in the Tenants tab you can configure how many object licenses can be assigned to a client. Even if only a single client exists, a switched off automatic license distribution can ensure that not all object licenses are used. If this is the case, it can simply be activated and applied with a click on save.

Trial Licenses

You can apply for a license to test i-doit pro for 30-days on our website.

Name of the test database

The trial license is always issued for the database name idoit_data. To guarantee a flawless function during the trial period, you may not change the name of the database during the installation!