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No Login After Changing the Session Timeout#

Problem#

kein-login-session-timeout.png

In the Admin Center under System settings → Session → Session timeout, you set after how many seconds an inactive user is automatically logged out. The default value is 600 seconds (10 minutes).

If a very low value (0 or negative) is set, no user can log in without being immediately logged out again.

Solution#

If the value is so low that you cannot change it quickly enough via the web GUI, correct it directly via SQL:

  1. Execute the following SQL statement:

    1
    UPDATE idoit_system.isys_settings SET isys_settings__value = '86400' WHERE isys_settings__key = 'session.time';

    Here, idoit_system is the name of the system database and 86400 corresponds to 24 hours. Avoid values beyond the 32-bit number range.

  2. Clear the cache so that the change takes effect:

    1
    sudo rm -r /var/www/html/temp/*

    Adjust /var/www/html/ to your installation path.

  3. Access i-doit via the web GUI. The cache is automatically recreated and the login works again.