OTRS Help Desk#
OTRS Help Desk is a web application for setting up and operating a service desk. This application and i-doit are able to exchange data via OTRS modules. By this means, OTRS tickets with objects from i-doit can be linked with each other.
Currently there are several OTRS modules and you can find an up-to-date list of them on the i-doit i-doit website.