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Licensing

Licensing of i-doit and add-ons is done via a license token. The license token is sent by email. If you can no longer find your license token, please refer to the article Find or reset the license token.

How Do I Obtain the License Token and the Offline License?#

If you are evaluating i-doit, please contact us via help.i-doit.com or help@i-doit.com to obtain the offline license

The license token is sent by email. The offline license can be retrieved from the customer portal at https://center.i-doit.com/portal/advanced.

How Do I Activate the i-doit Eval/Trial (Online)#

  1. Open the i-doit installation in your browser and log in with the default credentials. More info at First login

  2. After login, a popup window appears where you enter the license token that was received by email.

    Eval Token popup

How Do I Activate the i-doit Eval/Trial (Offline)#

  1. Open the i-doit installation in your browser and log in with the default credentials. More info at First login

  2. After login, a popup window appears where you enter the license token that was received by email. Eval Token popup

  3. After a short time, i-doit detects that no internet connection is available and requests the offline license in addition to the license token.

    Please contact us via help.i-doit.com or help@i-doit.com to obtain the offline license

    Eval offline Token popup

How Do I Change or Update the i-doit License Token? (Online)#

  1. Open the i-doit installation in your browser. To access the Admin Center, click on the link in the login screen. 02-update-login

  2. Next, enter the credentials that were set during the i-doit installation for the Admin Center.

    If you are using the eval version, use admin as the username and admin as the password.
    If you are using the eval appliance, use admin as the username and idoit as the password.

    03-update-login-admin-center

  3. Click on the Licenses tab. 04-update-admin-center-home

  4. Paste the license token into the text field. 05-update-insert-weblicense-token

  5. Click the Save & Check button. The license token is now verified by the license server and i-doit is licensed. 06-update-save-and-check

How Do I Change or Update the i-doit License Token? (Offline)#

  1. Log in to the customer portal and copy the offline license from the Advanced tab. 01-update-get-offline-token

  2. Open the i-doit installation in your browser. To access the Admin Center, click on the link in the login screen. 02-update-login

  3. Next, enter the credentials that were set during the i-doit installation for the Admin Center.

    If you are using the eval version, use admin as the username and admin as the password.
    If you are using the eval appliance, use admin as the username and idoit as the password.

    03-update-login-admin-center

  4. Click on the Licenses tab. 04-update-admin-center-home

  5. Paste the license token into the text field. 05-update-insert-weblicense-token

  6. Click the Save button. Do not click Save & Check. 06-update-save

  7. After the license token has been saved, click the Install new license button. 07-update-offline-install-new-license

  8. Here the field is displayed where the entire offline license must be pasted. Where to get the offline license is described here. 08-update-offline-insert-offline-license

  9. Then click the Add license button. 09-update-offline-insert-offline-license-add-license

  10. The license token is verified with the offline license and all associated licenses are displayed. 10-update-offline-done

FAQ#

Token Compatibility

The license token can be used from i-doit version 1.12.2 onwards. The offline license can only be used from i-doit version 1.15 onwards.

Re-login required

When a license is successfully installed, it may still happen that a notice appears while continuing to work with i-doit stating that no valid license is activated. In this case, logging out and logging back in with the current user helps.

Firewall Rules to Use the Add-on & Subscription Center in i-doit#

To use the Add-on & Subscription Center in i-doit, some firewall rules may be required. Which hostnames and IP addresses i-doit uses is described in the article Security and Protection.

The License Is Valid but i-doit Shows That It Is Not Licensed?#

Open the Tenants tab in the Admin Center. Please note that in the Tenants tab you can configure how many object licenses are assigned to a tenant. Even if only a single tenant exists, a disabled automatic license distribution can cause not all object licenses to be used. If this is the case, you can simply enable it and it will take effect after clicking Save.

FAQ-license-settings