Skip to content



Hotfixes fix a certain error and are usually provided as a ZIP file. The ZIP file is unpacked in the i-doit installation directory. Confirm the question whether you want to overwrite files during unpacking (Y key for "yes" or A key for "all"). Here you can find an example:

sudo cp i-doit_<version>_hotfix_<description>_<ticket>_<commit>.zip /var/www/html/i-doit/
cd /var/www/html/i-doit/
sudo -u www-data unzip i-doit_<version>_hotfix_<description>_<ticket>_<commit>.zip
sudo rm i-doit_<version>_hotfix_<description>_<ticket>_<commit>.zip

Please note

Please use hotfixes exclusively with the specified version. Hotfixes will be included in newer versions so that a renewed installation is not necessary. Should you use an older i-doit version it is essential to make an update to the latest version first.
If a hotfix is required to update an older version, it can be found in the hotfix subchapters here in the Knowledge Base.
As these are hotfixes we recommend installing them only when the adjustments are necessary for a flawless operation of your installation or you are requested by the support team to use them. Please ensure that you made a backup of i-doit before you use any hotfix.
Please inform us about the use of hotfixes should you contact our support team afterwards.

Current version

The requirements shown below apply to the current version of i-doit, in this case 28 These requirements are adjusted for each release of i-doit. If the requirements of older versions are needed, the change history of this page can be used.

Declaration of consent

By downloading a hotfix you declare that you have read and understood the above mentioned notes completely.

i-doit core#

JDisc matches non existent object id (ID-10576)#

Related error message

Database error : Query error: 'INSERT INTO isys_cmdb_status_changes SET isys_cmdb_status_changes__isys_obj__id = 655868, isys_cmdb_status_changes__isys_cmdb_status__id = 6;': Cannot add or update a child row: a foreign key constraint fails (idoit_data.isys_cmdb_status_changes, CONSTRAINT isys_cmdb_status_changes_ibfk1 FOREIGN KEY (isys_cmdb_status_changes__isys_obj__id) REFERENCES isys_obj (isys_obj__id) ON DELETE CAS) . File: /srv/www/ Line: 574

Wrong i-doit version is downloaded at updater#

When you click on the Check for a new version button then version 30 is displayed.

Existing models not displayed when selecting manufacturer#

When opening a object overview page a HTTP 500 error appears
When opening the list view configuration of a object type a HTTP 500 error appears#

Related error message

PHP Fatal error: Uncaught Error: Class "isys_cmdb_dao_category_s_person_nagios" not found in /var/www/html/i-doit/src/classes/modules/cmdb/dao/isys_cmdb_dao_distributor.class.php:164\nStack trace:\n#0 /var/www/html/i-doit/src/classes/modules/cmdb/ui/global/isys_cmdb_ui_category_g_overview.class.php(64): isys_cmdb_dao_distributor->__construct()\n#1 /var/www/html/i-doit/src/classes/modules/cmdb/view/isys_cmdb_view_category.class.php(894): isys_cmdb_ui_category_g_overview->process()\n#2 /var/www/html/i-doit/src/classes/modules/cmdb/view/isys_cmdb_view_category.class.php(650): isys_cmdb_view_category->category_process()\n#3 /var/www/html/i-doit/src/classes/modules/cmdb/isys_module_cmdb.class.php(942): isys_cmdb_view_category->process()\n#4 /var/www/html/i-doit/src/classes/modules/manager/isys_module_manager.class.php(1040): isys_module_cmdb->start()\n#5 /var/www/html/i-doit/src/idoit/Legacy/ModuleLoader.php(37): isys_module_manager->load()\n#6 /var/www/html/i-doit/src/classes/core/isys_application.class.php(109): idoit\Legacy\ModuleLoader->boot()\n#7 /var/www/html/i-doit/src/ isys_application::run()\n#8 /var/www/html/i-doit/src/ include_once('...')\n#9 /var/www/html/i-doit/src/ include_once('...')\n#10 /var/www/html/i-doit/src/ include_once('...')\n#11 /var/www/html/i-doit/index.php(155): require_once('...')\n#12 {main}\n thrown in /var/www/html/i-doit/src/classes/modules/cmdb/dao/isys_cmdb_dao_distributor.class.php on line 164

Notifications based on reports will not get send even though the report has results#

CSV import creates object with wrong object type#

Document does not exist error message when opening a document#

XML Import runs into php error#

Related error message

PHP Fatal error: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in /var/www/html/src/classes/export/isys_specific_application_assigned_obj_export_helper.class.php:105 Stack trace: #0 /var/www/html/src/classes/import/handler/isys_import_handler_cmdb.class.php(3214): isys_specific_application_assigned_obj_export_helper->applicationAssignedVersion_import() #1 /var/www/html/src/classes/import/handler/isys_import_handler_cmdb.class.php(1514): isys_import_handler_cmdb->import_categories() #2 /var/www/html/src/idoit/Console/Command/Import/AbstractImportCommand.php(207): isys_import_handler_cmdb->import() #3 /var/www/html/vendor/symfony/console/Command/Command.php(298): idoit\Console\Command\Import\AbstractImportCommand->execute() #4 /var/www/html/vendor/symfony/console/Application.php(1040): Symfony\Component\Console\Command\Command->run() #5 /var/www/html/vendor/symfony/console/Application.php(301): Symfony\Component\Console\Application->doRunCommand() #6 /var/www/html/vendor/symfony/console/Application.php(171): Symfony\Component\Console\Application->doRun() #7 /var/www/html/src/classes/ajax/handler/isys_ajax_handler_import.class.php(92): Symfony\Component\Console\Application->run() #8 /var/www/html/src/classes/ajax/isys_ajax.class.php(137): isys_ajax_handler_import->init() #9 /var/www/html/src/classes/ajax/isys_ajax.class.php(99): isys_ajax->call() #10 /var/www/html/src/ isys_ajax->init() #11 /var/www/html/index.php(155): require_once('...') #12 {main} thrown in /var/www/html/src/classes/export/isys_specific_application_assigned_obj_export_helper.class.php on line 105

Do not use MAC address for matching if it is null (JDisc)#

JDisc mapping error#

Related error message

Duplicate entry 'object-55-4052-80:aa:aa:aa:aa:aa,aa:aa:aa:aa:aa:aa,' for key 'isys_jdisc_mapping__type_device_serial_mac'. File: /data/www/idoit/src/classes/modules/jdisc/isys_module_jdisc.class.php Line: 4378

API Add-on 1.15# attaches "&nbsp;&nbsp" to each value#

When using it should be possible to use 'categories' without an array# gives empty/nameless object with error message as a result when reading objects with the category licenses#

Analyze Add-on 1.3#

Service assignment is not displayed in data quality#

Forms Add-on 1.2.0#

Object is not created when a attribute validation is used and no error is displayed#

Floorplan Add-on 1.6#

MySQL8 causes database error "incorrect DATETIME" when opening Floorplan AND Adding new Floorplan gives Error message and deletes existing objects added to floorplan#