Password reset#

The user should be able to reset their login password themselves without having to contact an administrator. To do this, SMTP must be configured in the Admin-Center and Password reset option must be activated in the Settings for [Tenant-name] in the client. In addition, an e-mail address must be entered for the respective user in the E-mail address for password reset field.

SMTP configuration in the Admin-Center#

First log into the Admin-Center. Under System settings you must configure the SMTP section. Then test the configuration using the Check SMTP configuration button.

Activate password reset#

First log in to a tenant. There, navigate to the administration and under Settings for [Tenant name] expand the Password reset option section. To activate the function, select the value Activated and click on the Save button.

Set e-mail address#

In order for an e-mail to be sent, the E-mail address for password reset field must be set in the Person -> Login category. Users can set a Reset email address for password themselves by clicking on Password and login in the Administration in the User settings.

Logging#

A log entry is created if this function is not activated for an e-mail address. Path and name: .../i-doit/log/smtp_YYYY-MM-YY.log.