Known update problems

In this article we will add all known problems when updating from or to a specific i-doit version.

Version 33#

It may happen that some functions disappear after the update. For example, the update function or the LDAP function. To solve the problem, in the file .../i-doit/src/config.inc.php the value $g_is_cloud = '0' must be set.

There are other variables that should be checked, such as:

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$g_enable_gui_update = '1';
$g_is_cloud = '0';
$g_active_features = [''];

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$g_enable_gui_update = '%config.admin.enable_gui_update%';
$g_is_cloud = '%config.cloud.active%';
$g_active_features = ['%config.active_features.list%'];

Version 28#

After installing the hotfix i-doit_28_hotfix_ID-10745.zip The new version is displayed, but nothing happens if you press the Next button. In the developer console of the browser (F12) and then click on Next, you should see the following error message:

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Uncaught ReferenceError: open29NoticeHandler is not defined
at HTMLInputElement.<anonymous> (index.php?load=update:399:17)
at klass.handleEvent (prototype.js:7182:34)
at HTMLInputElement.<anonymous> (prototype.js:7266:15)

Please perform the following steps:

1. Run the update to Version 28 again via the updater
2. Download Version 29 update ZIP via customer portal
3. Unzip update zip in the i-doit folder like prepare update
4. Run the update to Version 29 again via the updater

Version 25 - 28#

When using the updater it displays v30 as next version which is a bug. In this case use the hotfix or prepare the update manually by unzip the v29 update package into the i-doit folder. Use the corresponding hotfix for your version, Hotfix archive.

Files cannot be copied#

If the message A problem occurred during update: is displayed for 4. file update, this is often due to missing write permissions on the file system. In this case, please use the respective command to set the rights for the i-doit files, depending on the operating system and web server user used:

We assume a "standard" installation, as described below Installation.

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cd /var/www/html/i-doit/
sudo chown www-data:www-data -R .
sudo find . -type d -name \* -exec chmod 775 {} \;
sudo find . -type f -exec chmod 664 {} \;

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cd /var/www/html/i-doit/
sudo chown apache:apache -R .
sudo find . -type d -name \* -exec chmod 775 {} \;
sudo find . -type f -exec chmod 664 {} \;

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cd /var/www/html/i-doit/
sudo chown wwwrun:www -R .
sudo find . -type d -name \* -exec chmod 775 {} \;
sudo find . -type f -exec chmod 664 {} \;